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DreamIQ Terms and Conditions

Effective Date: October 16, 2024

1. Acceptance of Terms

By downloading, installing, or using DreamIQ (“the App,” “we,” “our”), you agree to be legally bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, you must not use the App.

2. Service Description

DreamIQ is a sleep analysis and improvement app that:

  • Tracks and analyzes sleep patterns using data from your mobile device or wearables
  • Provides personalized insights via artificial intelligence
  • Offers recommendations to improve sleep quality
  • Includes a conversational AI Coach for sleep-related queries

2.1 Service Model

DreamIQ operates under a Freemium model:

  • Free Plan: Basic features with limitations
  • Premium Plan: Full access to all features via subscription

3. Registration and Account

3.1 Account Requirements

  • You must be at least 13 years old
  • You must provide accurate and up-to-date information
  • You are responsible for maintaining the confidentiality of your account
  • You are responsible for all activities under your account

3.2 Registration Methods

You may register using:

  • Email and password
  • Authentication with Apple (Sign in with Apple)
  • Authentication with Google

3.3 Account Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Provide false information
  • Use the App for illegal purposes
  • Do not use the account for more than 12 months

4. Acceptable Use

4.1 You MAY:

  • Use the App to monitor and improve your personal sleep
  • Share your data with healthcare professionals
  • Export your data for personal use
  • Use the family mode (Premium) for up to 5 members

4.2 You MAY NOT:

  • Use the App to diagnose or treat medical conditions
  • Share your account with unauthorized individuals
  • Reverse-engineer or decompile the App
  • Use the App to collect third-party data without consent
  • Attempt to access Premium features without a valid subscription
  • Use the App in a way that violates applicable laws

5. Subscriptions and Payments

5.1 Premium Subscription

  • Pricing: Current prices are displayed in the App
  • Billing: Monthly or annual, based on your choice
  • Renewal: Automatic until canceled
  • Free Trial: 14 days for new users

5.2 Subscription Management

  • Subscriptions are managed through the App Store or Google Play
  • You can cancel anytime from your store settings
  • Cancellation takes effect at the end of the current period

5.3 Refund Policy

See our separate Refund Policy for full details.

6. Intellectual Property

6.1 Our Property

  • The App, its design, code, and content are owned by [Your Company]
  • “DreamIQ” and associated logos are registered trademarks
  • AI algorithms and analysis models are proprietary

6.2 Your Content

  • You retain rights to your personal and sleep data
  • You grant us a license to process your data as needed for the service
  • Your anonymized data may be used to improve the service

7. Privacy and Data

7.1 Data Protection

Your privacy is paramount. See our Privacy Policy for details on:

  • What data we collect
  • How we use it
  • How we protect it
  • Your rights over your data

7.2 Health Data

  • Sleep data is considered sensitive health data
  • We implement healthcare-grade security measures
  • We never sell your health data

8. Medical Disclaimer

⚠️ IMPORTANT HEALTH NOTICE

DreamIQ is NOT a medical device and does not provide medical advice.

  • The App is for wellness and informational purposes only
  • It does not replace professional medical advice
  • It should not be used to diagnose, prevent, or treat medical conditions
  • If you have persistent sleep issues, consult a medical professional
  • In a medical emergency, contact emergency services

8.1 Data Accuracy

  • Sleep data is an estimate based on available sensors
  • Accuracy may vary depending on device and conditions
  • AI insights are suggestions, not medical prescriptions

9. Limitation of Liability

9.1 Exclusions

To the extent permitted by law, we are NOT liable for:

  • Indirect, incidental, or consequential damages
  • Data loss or service interruption
  • Decisions based on the App’s information
  • Incompatibility with certain devices
  • Changes in your sleep patterns

9.2 Liability Cap

Our maximum liability will not exceed the amount you paid in the last 12 months.

10. Indemnification

You agree to indemnify us against any claims arising from:

  • Your violation of these Terms
  • Your misuse of the App
  • Your violation of third-party rights

11. Modifications and Updates

11.1 App Updates

  • We may update the App periodically
  • Some updates may be mandatory
  • Features may change or be discontinued

11.2 Changes to Terms

  • We may modify these Terms with 30 days’ notice
  • Continued use constitutes acceptance of changes
  • Material changes will require explicit consent

12. Service Availability

12.1 Availability

  • We do not guarantee 24/7 availability
  • We may perform scheduled maintenance
  • The service requires an internet connection

12.2 Modification or Termination

We reserve the right to:

  • Modify or discontinue features
  • Terminate the service with 60 days’ notice
  • Provide data export options

13. Communications

13.1 Essential Communications

We may send you:

  • Important service updates
  • Security notices
  • Changes to terms or policies

13.2 Promotional Communications

  • Only with your consent
  • You can opt out at any time

14. Third-Party Integrations

14.1 Wearables and Devices

  • We are not responsible for the operation of third-party devices
  • Integration depends on third-party APIs
  • Changes to third-party services may affect functionality

14.2 Health Services

If you connect with Apple Health, Google Fit, or others:

  • Their additional terms apply
  • We do not control their privacy policies

15. Dispute Resolution

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction].

15.2 Conflict Resolution

  • We will first try to resolve disputes amicably
  • If unresolved, through binding arbitration
  • You waive class action lawsuits where permitted

16. Severability

If any part of these Terms is invalid, the remainder will remain in effect.

17. Platform-Specific Terms

17.1 iOS/App Store

  • You agree to Apple’s additional terms
  • Apple is not responsible for the service

17.2 Android/Google Play

  • You agree to Google’s additional terms
  • Google is not responsible for the service

18. Family Mode (Premium)

18.1 Family Administrator

  • The primary subscriber is the administrator
  • Responsible for family members’ use
  • Can view aggregated statistics (not detailed data)

18.2 Family Privacy

  • Each member maintains their data privacy
  • Only general trends are shared
  • Minors require parental consent

19. Data Export

19.1 Your Rights

  • You can export your data in CSV or PDF format
  • Free Plan: 1 export per month
  • Premium Plan: Unlimited exports

20. Contact

For questions about these Terms:

Email: support@dreamiq.app
Website: https://dreamiq.app
Address: [Your Address]

21. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and DreamIQ.

By using DreamIQ, you confirm that you have read, understood, and agree to these Terms and Conditions.

Last Revised: October 16, 2024

Have questions?

If you have any questions about these terms, contact us

Contact Support